Where can we help you?
Your account
Billing & plans
Sales & checkout
Inventory & products
Invoices & credit
Security & support
Frequently asked questions
Who is Ojaa Me for?
Ojaa Me is designed for retailers, provision stores, boutiques, pharmacies, service businesses, and any shop that needs to track sales and stock. Whether you run a single stall or multiple locations, Ojaa Me scales with you.
How do I get started?
Click Get Started on our website to create your business account. You can add products, invite staff, and start recording sales within minutes. No special hardware is required — your phone or laptop is enough.
Can my staff use Ojaa Me too?
Yes. You can add staff members with their own login and control what each person can access. Extra staff seats are billed per month depending on your plan.
How much does Ojaa Me cost?
We offer Basic (from ₦3,000/month), Standard (from ₦10,000/month), and Enterprise (custom pricing) plans. Each plan includes one store and one staff seat; additional stores and seats are billed separately. See our Pricing page for full details.
How do I pay for my subscription?
Subscriptions are paid online through our secure checkout (Paystack). You can pay with debit card, bank transfer, or other methods supported at checkout. Billing is monthly.
Can I upgrade, downgrade, or cancel my plan?
Yes. You can change your plan from your account settings at any time. If you cancel, you keep access until the end of your current billing period. Contact support if you need help moving between plans.
How do I record a sale?
Open the Quick Sale screen, search or tap products to add them to the cart, choose a payment method (cash, transfer, card, or credit), and complete the sale. Stock updates automatically and you can print or share a receipt.
Can I track cash and bank transfers together?
Yes. Every sale records the payment type, so your end-of-day report shows how much came in via cash, transfer, card, or credit — all in one place.
How does inventory tracking work?
When you add products with stock quantities, each sale reduces stock automatically. You can adjust stock manually, view movement history, and see which items are running low.
Can I manage more than one store?
Yes. Your first store is included in your plan. Additional stores can be added for ₦3,000/month each, and you can switch between locations from your dashboard.
Can I create invoices and receipts?
Yes. Ojaa Me lets you generate professional invoices and receipts for customers. You can track paid, pending, and overdue invoices and send them directly from the app.
How do I track customers who buy on credit?
Record a sale as credit to add the amount to the customer’s balance. When they pay later, log the repayment and Ojaa Me updates their outstanding balance automatically.
Is my business data secure?
Yes. Your data is encrypted in transit and stored securely on our servers with regular backups. Only you and staff you authorize can access your business account.
What devices can I use Ojaa Me on?
Ojaa Me works in your web browser on desktop, tablet, and mobile. Use whatever device you already have at the counter — no dedicated POS terminal required.
How do I get help if I’m stuck?
Use the contact form on this page or visit our Contact page to reach our support team. You can also email ojaale.store@gmail.com and we’ll get back to you as soon as possible.